Latest analysis
Aug
04
Should regulators attend TrustCon?
Regulation as a topic might have retreated into the background at this year's TrustCon but there's still plenty of reasons for regulators to attend. Owen and Ben debate whether government watchdogs have a place at the industry's biggest event
5 min read
Jul
31
Zuck joins AI regulation debate, Meta rolls out verification and abortion censorship
The week in content moderation - edition #346
8 min read
Jul
28
Are we entering Trust and Safety’s builder era?
In contrast to the precarity facing many T&S workers, most TrustCon attendees were energised by what AI now allows them to build and the impact they can have with it
5 min read
Jul
24
Europe bears its teeth, political panic about OpenAI hack and YouTube refines partner policy
The week in content moderation - edition #345
6 min read
Jul
21
Why telling the T&S story is harder than it seems
Trust & Safety’s difficulty explaining itself reflects deeper tensions between the people doing the work, comms teams tasked with protecting company reputation and the journalists trying to hold platforms to account.
7 min read
Jul
17
Teen ban details emerge, how LLMs view autocracies and The Lancet on misinfo
The week in content moderation - edition #344
6 min read
Jul
13
What TrustCon's agenda says about T&S in 2026
The Trust & Safety industry's largest professional event tells tell us a lot about the current feeling within industry and where it’s heading
4 min read
Jul
10
The proliferation of bad ads, Kaley Glenn speaks and EU revives Chat Control 1.0
The week in content moderation - edition #343
6 min read
Jul
08
The T&S newsletters that I read regularly
These are the independent voices that help me make sense of online speech, regulation and the weird, messy business of governing the internet.
6 min read
Jul
03
AI replaces moderators (again), governments replace nuance and Kim Cameron was right
The week in content moderation - edition #342
6 min read