Latest analysis
Sep
18
EU teen ban lands (with a twist), AI labs' safety PR blitz and a T&S story worth telling
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #352
7 min read
Sep
14
Now is the time to tell your T&S story (updated framework)
The current AI safety debate reminds us that Trust & Safety's expertise is needed more than ever. So why can't the industry get that expertise heard? And what can you do to start telling your own story?
7 min read
Sep
11
Duty-bound feeds, Muse-ing on safety, and dead in a decade?
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #351
7 min read
Sep
08
The "rogue agent" narrative is insufficient
From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
5 min read
Sep
04
OpenAI joins the club, FTC builds its case and 153m reasons to worry
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #350
5 min read
Sep
01
My five takeaways from the Meta settlement
Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
6 min read
Aug
28
Why Meta settled, Alice in vendor-land and Bill Gates on these "turbulent times"
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #349
5 min read
Aug
18
Online safety regulation as community policing
A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
4 min read
Aug
14
Watermarked words, OpenAI's very ethical exit another Reddit revolt?
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #348
7 min read
Aug
11
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
10 min read