Sahar Massachi on co-creating a community of integrity professionals from scratch
Covering: the difference between integrity and ethics and what it was like building the Integrity Institute
Billy Perrigo on investigating Facebook's 'ethical' outsourced content moderation in Kenya
Covering: outsourced content moderation in Africa and the challenges of unionising
Tesh Goyal on devising a new framework for dealing with online harassment
Covering: using Perspective API to automatically detect abuse and open-sourcing Harassment Manager for other newsrooms
Jess Mason on how Clubhouse structures its trust and safety team
Covering: working with third-party groups to develop effective policy and how to get feedback from users on new guidelines
Professor Lilian Edwards on how to moderate 'uncertain' science information
Covering: how social media takedowns of misinformation can undermine the scientific process and public trust
Talita Dias on tackling hate speech with civil and political rights
Covering: how the International Covenant on Civil and Political Rights (ICCPR) can tackle hate speech and maintain freedom of expression
Jillian C. York on the newly revised Santa Clara Principles
Covering: why an inclusive process was key and what Trust and Safety teams should take from the new recommendations