T&S Insider

According to new studies, misinformation on social media could be relatively easy to solve. But, people are messy and human so I'm not hopeful that it will be addressed any time soon.

Anti-LGBTQ+ hate is on the rise worldwide, and hate speech is increasing across social media platforms. We can and should do more to protect the LGBTQ+ community online.

Designing systems that work for everyone, globally, is hard — so maybe we shouldn't try.

Trust & Safety leaders at the Marketplace Risk Management Conference were focused on the here-and-now, rather than broader musings about the future of the internet. But maybe these philosophical questions are more important than ever. No

The promise of AI with human emotional intelligence is that it can provide custom coaching for T&S interventions — but I wonder what the long-term repercussions may be for society

The best time to start planning for this year's elections was two years ago. The second-best time is now. Luckily, there are a host of free resources and tips to help

Platforms who try in good faith to commit to child safety are still criticised from all sides, yet suitable technology and public best practices are hard to come by.

Online communities are an amazing way for people to get support and information when they need it most. Instead of replacing human insights with AI chatbots, we should be finding ways to amplify prosocial content.

Everyone should have the right to express themselves joyfully and openly, and that includes the expression of sexuality. But moderating nudity is more complicated than it looks

Large language models (LLMs) allow policy rules to be enforced more consistently, and wouldn't allow for exceptions. But history — and my experience at Grindr — shows us that that is rarely how the world works.