Alice Hunsberger

Alice Hunsberger

Jul
09

The T&S ally you didn't know you had

Helping your organisation's finance team understand what your T&S teams does, and why it's important to invest time (and money) into proactive safety solutions, could help you get buy-in and investment
5 min read
Jul
01

The limits of community labeling services

Community labelling and moderation models are a great way to distribute power among platform users. But there are limits to what kind of reports are appropriate and what we can expect from volunteers
7 min read
Jun
25

I asked, you answered: applying policy outside the US

Platform policy decisions are driven largely out of the US and trickle down to the rest of the world. But what does that look like in practice? And how might that change?
7 min read
Jun
19

Who's in the corner of T&S?

Trust & Safety is in the headlines more than ever, but not in positive ways. We need people to stand up for T&S publicly and celebrate our wins, before it's too late.
5 min read
Jun
12

What to do about misinformation, and why it won’t work anyway

According to new studies, misinformation on social media could be relatively easy to solve. But, people are messy and human so I'm not hopeful that it will be addressed any time soon.
8 min read
Jun
03

A guide to protecting LGBTQ+ users

Anti-LGBTQ+ hate is on the rise worldwide, and hate speech is increasing across social media platforms. We can and should do more to protect the LGBTQ+ community online.
7 min read
May
28

It's time to end the 'default male'

Designing systems that work for everyone, globally, is hard — so maybe we shouldn't try.
7 min read
May
21

What we lose by only being pragmatic about online safety

Trust & Safety leaders at the Marketplace Risk Management Conference were focused on the here-and-now, rather than broader musings about the future of the internet. But maybe these philosophical questions are more important than ever. No
4 min read
May
13

The messy AI empathy loop

The promise of AI with human emotional intelligence is that it can provide custom coaching for T&S interventions — but I wonder what the long-term repercussions may be for society
4 min read
May
06

My must-read election integrity resources

The best time to start planning for this year's elections was two years ago. The second-best time is now. Luckily, there are a host of free resources and tips to help
6 min read