The big unknowns about agentic AI
It's my job to think about agentic AI all day and these are the ten questions that I'm grappling with. Thinking about it too? Get in touch
T&S is political. Fund it like it is.
The Trust & Safety Summit reminded us that, if T&S is central to how platforms govern speech, behaviour and risk, it should be treated as a strategic function rather than a cost centre.
It's time to take user education seriously
If most platforms are pretty good at safety, they're terrible at educating users about it. That needs to change.
How to write user-facing platform policies
T&S Insider’s practical, step-by-step guide to writing community guidelines that actually work
