Sep
21
Why T&S needs a Wikipedia-thon
6 min read
Alice Hunsberger
A T&S expert with 15+ years experience keeping online spaces safe, fair, and user-focused. Alice has led policy and operations teams at OkCupid and Grindr and now works at AI moderation company Musubi
Sep
08
The "rogue agent" narrative is insufficient
From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
5 min read
Sep
01
My five takeaways from the Meta settlement
Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
6 min read
Aug
11
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
10 min read
Jun
01
T&S Insider readers had questions; I answered
Debunking myths, working with AI — and working against it!
5 min read
May
26
How to use AI for policy creation & iteration
An actionable list of ideas for how AI can supercharge your platform policy work
7 min read
May
18
Parental controls should be standardised
Why make something so important so hard to use?
5 min read
May
11
How to decide what Trust & Safety KPIs to track
Measuring the outcomes of T&S work is hard. The latest practical, step-by-step guide from T&S Insider shows you exactly how to do it
11 min read
May
04
We’ve never been better at child safety
Two reports that remind us how far we’ve come in the most challenging part of T&S
8 min read
Apr
27
The big unknowns about agentic AI
It's my job to think about agentic AI all day and these are the ten questions that I'm grappling with. Thinking about it too? Get in touch
11 min read