'Policy paralysis' and AI chatbots: Our T&S research picks
The fifth Trust and Safety Research Conference put academics, platforms and policymakers in one room at Stanford. Ben and Alice choose the papers worth your time.
[Revisited] Is it time to unite T&S and AI governance?
AI is now everywhere, but the teams managing its risks still sit apart from the people who have spent decades dealing with online harms. Eighteen months after first arguing they belong together, Alice updates her case.
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
T&S Insider readers had questions; I answered
Debunking myths, working with AI — and working against it!
How to use AI for policy creation & iteration
An actionable list of ideas for how AI can supercharge your platform policy work
Parental controls should be standardised
Why make something so important so hard to use?
