Latest
Apr
19
The tool 'used by bad people to do bad things', X's new anti-bot effort and detecting deepfakes
The week in content moderation - edition #244
5 min read
Apr
15
It's complicated: moderating nudity online
Everyone should have the right to express themselves joyfully and openly, and that includes the expression of sexuality. But moderating nudity is more complicated than it looks
6 min read
Apr
12
The changing nature of verification, Brazil to investigate Musk and labelling AI content
The week in content moderation - edition #243
5 min read
Apr
08
Don't fall into the T&S ROI trap
Sometimes we have to invest in Trust & Safety because it’s the right thing to do, not because there will be a return on the investment. Here are some suggestions for alternatives to traditional ROI calculations.
7 min read
Apr
05
'Rinse and repeat' policies, YouTube's Indian election issue and regulatory thresholds
The week in content moderation - edition #242
6 min read
Apr
01
Content policy is basically astrology? (part two)
Large language models (LLMs) allow policy rules to be enforced more consistently, and wouldn't allow for exceptions. But history — and my experience at Grindr — shows us that that is rarely how the world works.
8 min read
Mar
29
Meta’s most banned word, ad targeting vs moderation and new civility research
The week in content moderation - edition #241
5 min read
Mar
25
Content policy is basically astrology? (part one)
Moderating with large language AI models could open up new ways of thinking about content policy, moderation, and even the kinds of platforms that are possible. But there may be downsides too.
5 min read
Mar
22
The risks of internet regulation, Oz puts six platforms on notice and J. Nathan Matias on the up
The week in content moderation - edition #240
6 min read
Mar
18
How Trust & Safety teams can do more with less
Trust & Safety leaders across the industry are being asked to do more with less. As a result, the role of teams and leadership strategy is changing.
6 min read