Everything in Moderation*
Need-to-know news and analysis about platform policy, content moderation and internet regulation. Twice a week.

Latest

Apr
01

What I heard at the T&S Summit in London

My first time attending a big T&S event outside of the US brought with it a lot of fun. But I left without as deep an understanding about British or European attitudes to online safety as I'd have liked
6 min read
Mar
28

New bill to kill Section 230, defederation report and Mohan clarifies Covid-19 rules

The week in content moderation - edition #287
5 min read
Mar
24

Making the best of a T&S incident (part two)

A Trust & Safety crisis doesn’t just risk reputational damage — it grabs leadership’s attention too. That’s your moment to make the case for investment in your team. Here’s how I would turn a T&S incident into a strategic win.
8 min read
Mar
21

The OSA is finally here, my notes on Community Notes and Terrorgram explained

The week in content moderation - edition #286
6 min read
Mar
17

Are T&S professionals part of the problem?

A new report argues that, without industry-wide standards or codes of practice, T&S professionals are vulnerable to corporate pressures and destined to always be reactive to company's conflicting priorities. The answer? Greater independence.
6 min read
Mar
14

Disputed decisions, an LLM for spotting foreign ops and the book Meta didn't want you to read

The week in content moderation - edition #285
7 min read
Mar
10

Some personal news, as they say

Much of the work I've done over the years has circled around the problem of how to balance human moderation and automation. Now I'll be doing it within an AI moderation company
6 min read
Mar
07

Inside ‘online fraud factories’, Meta apologises and Onahian on AI moderation

The week in content moderation - edition #284
5 min read
Mar
03

People want niche online spaces - how do we make them safe?

A survey from The Verge and Vox suggests that users are moving away from global platforms and towards small, niche communities. But how will that affect Trust & Safety practices? And where should we focus our attention?
6 min read
Feb
28

Australia issue transparency fine, Oversight Board rift and Hinge launch T&S feature

The week in content moderation - edition #283
7 min read