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Everything in Moderation*
Need-to-know news and analysis about platform policy, content moderation and internet regulation. Twice a week.

Latest

Oct
29

Last minute tips to help safeguard election integrity

With the 2024 US presidential election looming, concerns over misinformation and potential civil unrest are everywhere. While most of the groundwork has been laid, here are some last-minute things you can do to help safeguard election integrity and democracy
5 min read
Oct
25

Meta's Israel flagger under fire, the 'reluctant regulator' and Swisher on stage

The week in content moderation - edition #268
6 min read
Oct
18

Ofcom updates regulation rollout, TikTok job cuts and Malaysia's digital minister

The week in content moderation - edition #267
5 min read
Oct
14

The impossibility of eliminating harm completely

Eliminating all harm on social media is an unrealistic expectation. Inherent tensions between user needs for privacy, safety, and self-expression, make a one-size-fits-all solution impossible.
6 min read
Oct
11

The risk of 'rule convergence', Hillary on Section 230 and online speech as skiing

The week in content moderation - edition #266
6 min read
Oct
08

All my T&S career links in one place

Trust & Safety is an exciting field in tech that doesn’t require a specific degree or certification to get started — if you can find the right role. This list of resources is designed to help you break into the industry or learn more about the field
6 min read
Oct
04

The platforms 'gatekeeping terrorism guidance', Snap's safety battle & Dawes on X

The week in content moderation - edition #265
6 min read
Oct
01

How to get the most from your frontline team

Frontline moderation teams can be a wealth of insights — but only if you give them the trust and time they need to deliver. Here are my tips for maximising their experience and skill
4 min read
Sep
27

Operating system safety, Twitch's expiring strikes and incentives to collaborate

The week in content moderation - edition #264
6 min read
Sep
24

A list of AI moderation ideas, ranked by me

Meta's Oversight board's new whitepaper contains a host of best practices related to automated content moderation. They're great recommendations but will be significant lifts for many companies. Here's my take on their feasibility and impact
7 min read